Customer Satisfaction
We stand by each and every one of our products. Sourced and imported from both local growers and from around the globe. We pride ourselves in our high standard of quality, so if you have any issues with your purchase, please notify us as soon as possible for us to rectify the situation.
How can I make a change or cancel my order?
To make cancel your order, please contact Customer Service. To edit an online order, select the edit order option from within the website. Orders cannot be changed on the day they are shipped.
How do I refund a product?
If for any reason you are not satisfied with your purchase simply contact our customer service department within 48 hours of purchase and we will resolve the matter within 30 days. Follow all instructions as directed by our customer service line in order to facilitate the proper return and refund of a product.
What if I have a problem with an online order?
If there is any issue with an online order that requires a refund or replacement, please fill out the form on the “Issues with an order” page, or contact our customer service department within 48 hours of purchase and we will resolve the matter within 30 days. Please follow all instructions as directed by our customer service in order to facilitate the refund process.
What if a product is damaged?
As soon as your product is purchased or delivered, please inspect all items at your earliest convenience. If there are any issues please contact our customer service department within 48 hours of purchase and we will resolve the matter within 30 days. Follow all instructions as directed by our customer service line in order to facilitate the proper return and refund of a product.